Licensed Master Social Worker - Nursing Home Surveyor/Complaint Investigator
Company: GreenLife Healthcare Staffing
Location: Syracuse
Posted on: February 26, 2026
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Job Description:
Job Description Job Description Licensed Master Social Worker -
Nursing Home Surveyor/Complaint Investigator - Syracuse, NY (25312)
Location:Syracuse, NY Employment Type: Full-time, Temp to Perm
Hourly Rate: $39/hr About Greenlife Healthcare Staffing: Greenlife
Healthcare Staffing is a leading nationwide recruitment agency
dedicated to connecting healthcare professionals with top-tier
opportunities. We partner with hospitals, clinics, nursing homes,
multi-specialty groups, and private practices to match talented
individuals with roles that align with their skills and career
goals. Position Overview: Based in Syracuse, NY, the Nursing Home
Surveyor/Complaint Investigator will assist with the surveillance
and investigation activities related to nursing homes (long-term
care). These activities are mandated to evaluate facility
performance and monitor the quality of care and services provided.
In this role you will participate as a member of an
interdisciplinary survey/investigation team to review allegations
of abuse and neglect, perform surveillance activities/tasks at
nursing homes (long term care)/Transitional Care Units (TCUs), and
Adult Day Health Care Programs (ADHCP) to determine compliance with
the requirements of participation; prepare written reports of
investigative findings and prepare Statement of Deficiencies (SOD)
within required time frame, using Principles of Documentation;
participate in emergency surveys at Skilled Nursing Facilities
(SNF's); participate in State monitoring during Immediate Jeopardy
situations; as well as other duties. Why Join Us? Competitive
Compensation: Earn $39 per hour Comprehensive Benefits: Temp to
Perm eligibility Work Schedule: Full-time position with on-site
travel requirements Professional Growth: Gain specialized,
high-level experience in healthcare regulation, compliance, and
investigation Impactful Work: Directly contribute to protecting
vulnerable residents and improving quality of care in long-term
care settings Key Responsibilities: Participate in surveys or
complaint investigations, including allegations of abuse and
neglect, and perform surveillance activities/tasks at nursing homes
(long-term care) to determine compliance with federal and state
regulations. Produce written documentation and draft a Statement of
Deficiencies (SOD) within the required time frame, using Principles
of Documentation. Assess compliance with the Plan of Correction
within the required time frame. Complete data entry in federal and
state reporting databases as required. Participate in state
monitoring during immediate jeopardy situations. Attend meetings as
required. Testify in administrative hearings as needed. Adhere to
DOH work schedules. Adhere to DOH and IPRO policies and procedures.
Travel to onsite locations according to work schedule Greenlife
Healthcare Staffing - Empowering Healthcare Professionals,
Enriching Lives Requirements Qualifications: Education: Master's
degree in Social Work (MSW) from an accredited program Licensure:
Current New York State Licensed Master Social Worker (LMSW)
required Experience: Minimum two (2) years of clinical experience
in a medical facility, preferably a nursing home, required. Two (2)
years of experience performing nursing home surveillance
activities, preferred. Technical Skills: Strong interpersonal
skills with the ability to facilitate positive customer
satisfaction in situations that are adverse or in controversy.
Ability to successfully work independently with minimal
supervision, as well as in a team environment. Excellent
communication (written and verbal) skills with the ability to
relate effectively to providers, physicians, senior medical and
administrative personnel, and residents/patients. Superior
investigative and analytical skills with a proficiency in
conducting interviews with facility staff, residents, and families.
Strong computer skills with the ability to learn new programs.
Ability to obtain Surveyor Minimum Qualifications Test (SMQT)
certification within 12 months of employment, required. Ability to
travel to an on-site location. Soft Skills: Strong interpersonal
skills; ability to facilitate positive outcomes in adverse
situations; excellent written and verbal communication; superior
investigative and analytical skills; ability to conduct interviews
effectively; ability to work independently and collaboratively
Keywords: GreenLife Healthcare Staffing, Irondequoit , Licensed Master Social Worker - Nursing Home Surveyor/Complaint Investigator, Healthcare , Syracuse, New York
