Transporter/Van Operator

Company: The Arc Allegany-Steuben
Location: Wellsville
Posted on: April 4, 2026

Job Description:

Position Summary: The Van Operator is a qualified, safety-conscious driver responsible for transporting clients from their homes to the agency in the morning and returning them home in the evening. This position requires a clean driving record, general vehicle maintenance knowledge, and flexibility to adapt to last-minute schedule changes. The operator ensures the safety, punctuality, and comfort of all passengers while maintaining a professional and positive attitude. Duties & Responsibilities: Safely transport passengers to and from their homes and the agency, ensuring timely arrival. Always ensure client safety by: Obeying all traffic laws and regulations. Properly securing seatbelts and wheelchair securement systems. Assisting clients on and off the Van as needed. Managing disputes or behaviors appropriately. Reporting safety concerns or potential problems promptly. Perform pre- and post-trip vehicle inspections, accurately completing required documentation, and promptly reporting mechanical issues to the mechanic. Complete and maintain daily transportation logs, repair notes, and rider reports. Greet and interact with passengers in a friendly, professional manner; maintain positive relationships with clients, coworkers, and supervisors. Remain flexible and available for changes in schedule, including on-call needs. Provide advance notice when unable to complete a scheduled run to allow for back-up coverage. Assist with agency functions, including fundraising efforts, as requested. Represent the agency in a professional manner, maintaining a positive public image at all times. Maintain confidentiality regarding clients and agency operations. Participate in and successfully complete all agency-required training. Keep the assigned vehicle clean, both inside and out, on a daily basis. Perform other duties as assigned, including committee participation and conference attendance. Requirements: Valid driver’s license with a clean driving record. General knowledge of vehicle maintenance and safety checks. Ability to safely operate a Van, including securing wheelchair securement system. Flexibility to adapt to last-minute schedule changes and willingness to be on-call. Strong communication and interpersonal skills; ability to interact positively with clients and staff. Ability to maintain confidentiality and represent the agency in a professional manner. Physical ability to assist passengers on and off the vehicle as needed. Commitment to completing all required training and safety certifications.

Keywords: The Arc Allegany-Steuben, Irondequoit , Transporter/Van Operator, Hospitality & Tourism , Wellsville, New York