Lead Technical Architect (Network/Security) HYBRID REMOTE
Company: ePlus Technology, inc.
Location: Rochester
Posted on: April 19, 2024
Job Description:
Overview
*HYBRID REMOTE - Candidates may be located anywhere within the
Northeast geography of the United States (Eastern PA, NJ, NY, CT,
ME, MA, NH, RI), but must have reliable transportation and a
willingness to travel up to 20% to customer sites as necessary.*
**This is a delivery / implementation / post-sales role.** As a
Lead Technical Architect (Network / Security), you will be
responsible for leading and mentoring a team of engineers that will
plan, design, and implement enterprise IT solutions for our
clients.Responsibilities
CORPORATE VALUES Respectful communication and cooperation: We
prioritize respectful communication, fostering an environment where
everyone is treated with dignity and respect. Teamwork and employee
participation: Collaboration and teamwork thrive through diverse
perspectives, both within our teams and in our interactions with
our customers. Work/life balance that supports our employees'
varying needs: We value the well-being of our employees,
recognizing that a healthy work-life balance is pivotal to our
collective success. Embracing communities: We embrace and support
the communities that nurture us. Our employees' dedication to
fostering positive change is a source of immense pride for us.
COMMITMENT TO DIVERSITY, INCLUSION AND BELONGING We are an equal
opportunity employer that does not discriminate or allow
discrimination based on race, color, religion, sex, sexual
orientation, gender identity, age, national origin, citizenship,
disability, veteran status, or any other classification protected
by federal, state, or local law. ePlus is dedicated to fostering,
cultivating, and preserving a culture that represents diversity,
enables inclusion, and makes our employees feel comfortable
bringing their full, unique selves to work. YOUR IMPACT The Lead
Technical Architect will be responsible for understanding complex
business IT needs and managing research, design and solution
development for ePlus customers. The role will have a 50% billable
expectation. The LTA is a region wide resource that is thought of
as a go-to best-in-class resource for all delivery and when needed
post sales expertise specific to Networking/Route-Switch/Security.
The essential functions of this position include:
- Lead a team of Engineers, Sr. Engineers, Consultants, Sr.
Consultants and Architects
- Provide Sales Engineering support, BOM creation assistance, SOW
assistance along with planning and designing solutions for complex
multi-vendor solutions when required.
- Engage various manufacturers and their engineering resources
for design assistance and lab access when required.
- Research, design and develop repeatable solutions for customer
IT needs.
- Assist in building and hiring professional services team,
within assigned region by performing technical screening
interviews.
- Work with the Services Directors and Delivery Managers to set
training goals for each member of team within respective technology
silo.
- Manage and recommend monthly internal training workshops for
employees.
- Provide input to the Services Director on employee reviews when
required.
- Build and maintain manufacturer/vendor relationships relevant
to respective technology silo.
- Be an escalation point for Engineers and Sr. Engineers,
Consultants, Sr. Consultants and Architects.
- Assist with Quality Assurance (QA) of all projects within
region.
- Maintain multiple advanced manufacturer specific advanced
certifications. i.e.: CCIE, CISSP, VCDX
- Work with the Services Director and the National Practice Leads
to develop standardized assessment, delivery and testing
documentation to be used by ePlus nationally, for delivery of
repeatable services.
- Continuing education of relevant certifications that would
benefit the Lead Technical Architect role.
- Up to 20% travel may be required for the role. QUALIFICATIONS
- MUST HAVE Cisco Identity Services Engine (ISE) experience.
- MUST HAVE recent Cisco DNAC, ACI, and SDN experience.
- Strong firewall experience with PA Prisma, PA Prisma Cloud,
and/or Fortinet SD-WAN
- 10+ years of hands-on experience in IT
- 5+ years of experience performing a Consultant or Architect
role
- 4-year college degree preferred
- Multiple industry-recognized Certifications. i.e.: CCIE, VCP,
VCDX, CISSP strongly preferred
- Excellent customer service skills, both in-person and over the
phone
- Excellent presentation, communication and documentation
skills.
- Strong documentation skills.
- Strong business understanding including costing, P&L and
pricing strategies.
- Ability to think on your feet and come up with solutions
quickly. Must be fully knowledgeable and able to design and plan,
implement and support IT solutions using three or more of the
following technologies:
- Enterprise Network Infrastructure
- Network Security
- Data Center
- Virtualization
- Cloud
- Software Defined Networking
- Automation Highly Desired Experience / Skills:
- Current CCIE (R/S or Security)
- Juniper, Aruba, and Fortinet wireless experience POSITION
SPECIFICS The base salary range for this position at commencement
of employment is expected to be between $125,000 and $170,000
annually; however, base pay offered may vary depending on multiple
individualized factors, including market location, job-related
knowledge, skills, and experience. The total compensation package
for this position may also include other elements, including
commissions and discretionary bonuses, in addition to a full range
of medical, financial, and/or other benefits (including 401(k)
eligibility and various paid time off benefits, such as vacation,
sick time, and parental leave), dependent on the position offered.
Details of participation in these benefit plans will be provided if
an employee receives an offer of employment. ePlus Benefits
highlights can be viewed . If hired, employee will be in an
"at-will position" and the Company reserves the right to modify
base salary (as well as any other discretionary payment or
compensation program) at any time, including for reasons related to
individual performance, Company or individual department/team
performance, and market factors. PHYSICAL REQUIREMENTS While
performing this role, you will engage in both seated and occasional
standing or walking activities. We provide reasonable
accommodations, in accordance with relevant laws, to support
success in this position. By embracing our values, you will
contribute to our collective mission of making a positive impact
within our organization and the broader community. We understand
that this job description serves as a guide and is not an
employment contract. #LI-KB1 #IND1
Keywords: ePlus Technology, inc., Irondequoit , Lead Technical Architect (Network/Security) HYBRID REMOTE, IT / Software / Systems , Rochester, New York
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