Applications Engineering Manager
Company: Safran
Location: West Henrietta
Posted on: January 17, 2026
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Job Description:
Job Description Job Description Salary: $110K to $130K We are
seeking an experienced and strategic Applications Engineering
Manager to lead a high-performing team of solution architects and
engineers focused on delivering innovative, reliable, and scalable
solutions. This leadership role requires strong technical
expertise, people management skills, and a customer-focused mindset
to ensure seamless integration of our technologies into client
systems and workflows. The Day to Day: Partner with product
management, sales, support, and core engineering to define
application requirements and customer needs. Lead the proposal
preparation and contribute to the financial estimate together with
Sales and R&D Serve as a technical liaison with customers and
internal stakeholders, translating business requirements into
functional solutions. Provide insights and feedback to influence
product roadmap and feature development. Work directly with clients
to understand their environment and recommend integration
strategies. Support pre-sales activities, proof-of-concepts (POCs),
and post-deployment technical troubleshooting as needed. Advocate
for the voice of the customer within engineering and product
roadmap discussions. Seen as a respected technical expert for
assigned Business line and is expected to work closely with current
and prospective customers. Lead, mentor, and develop a team of
applications engineers, fostering growth in both technical and soft
skills. Establish clear goals, conduct regular performance reviews,
and promote a culture of excellence and accountability. Manage
application engineering projects from inception to completion,
ensuring timely delivery and technical quality. Oversee solution
design, prototyping, validation, and customer deployment in
coordination with product and engineering teams. Ensure best
practices in pre-sales support, RFQ/RFP support, product
demonstrations, product training (internal and external), 2nd tier
product technical support, product requirements development and
reviews, trade show support, and conference/webinar presentations.
What you bring to Safran: Bachelors degree in computer science,
Electrical Engineering, or related field; advanced degree
preferred. 7 years of experience in applications engineering,
technical solutions, or software engineering. 3 years in a people
management or technical leadership role. Experience working with
international teams and customers exhibiting sensitivity to
regional requirements and customs. Knowledge of system
architecture, integration methodologies, and customer onboarding
strategies. Proficient in-service offerings, selling and pricing
services based on custom needs Strong communication and stakeholder
management skills. Preferred Experience in industries such as
aerospace, position navigation and timing, networking and/or
communications. Familiarity with tools and technologies such as
Python, C/C++, Linux, cloud platforms (AWS/Azure/GCP), and DevOps
practices. Hand-on experience with ERP systems and CRM tools such
as Oracle, SAP, MS Dynamics 365, SFDC, Zendesk and Zoho Proven
experience working with complex systems in embedded,
hardware/software, or enterprise environments.
Keywords: Safran, Irondequoit , Applications Engineering Manager, IT / Software / Systems , West Henrietta, New York