Application Engineer - Rochester, NY
Company: Northland Controls
Location: Pittsford
Posted on: April 1, 2026
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Job Description:
Description Northland Controls is seeking a highly skilled
Application Engineer to support and enhance regional deployments of
advanced access control technologies. This remote role focuses on
technical execution, product evolution, and close collaboration
with engineering, security, and customer stakeholders to ensure
reliable, scalable system performance. Key Responsibilities Support
the development and execution of the roadmap for server rack access
control systems. Collaborate cross-functionally with engineering,
physical security, and business stakeholders. Actively participate
in deployment programs, providing feedback to improve overall
solutions. Engage with customer architects, operations teams, and
internal partners. Program, manage, and support back-end access
control applications and licensing. Provide remote commissioning,
monitoring, and technical support. Perform remote break-fix
activities and escalate issues to service desk or LSP support as
needed. Participate in ongoing system enhancements and continuous
improvement initiatives. Train VAR and LSP engineering teams on
commissioning and break-fix processes, including on-site training
when required. Ensure all processes and procedures are fully
documented. Provide reporting and statistical data to senior
leadership upon request. Develop strategies for system monitoring,
observability, and rapid incident response. Qualifications Hands-on
experience with Lenel OnGuard access control systems (certification
preferred). Familiarity with biometric technologies and enterprise
access control solutions. Strong analytical, troubleshooting, and
problem-solving skills. Excellent communication skills with the
ability to engage technical and non-technical stakeholders. Ability
to manage multiple priorities in a fast-paced, dynamic environment.
Proactive, collaborative mindset with a commitment to continuous
learning. Why Northland Controls Join a world-class global security
integrator trusted by some of the most innovative organisations in
the world. At Northland, we value honor, teamwork, accountability,
and having fun while tackling complex challenges. Our people are
our greatest asset, and we’re committed to delivering
excellence—everywhere we operate. Northland Controls is an equal
opportunity employer.
Keywords: Northland Controls, Irondequoit , Application Engineer - Rochester, NY, IT / Software / Systems , Pittsford, New York
