IT Systems Engineer
Company: ComTec Solutions
Location: Rochester
Posted on: April 23, 2024
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Job Description:
Description:JOB SUMMARY:The IT Systems Engineer's role ensures
the stability, integrity, and efficient operation of
Enterprise-Class IT Systems both internally and externally with our
customers. This is achieved by monitoring, maintaining, supporting,
and optimizing all network, server, and messaging-based IT Systems.
This individual will technically lead IT projects and provide
escalation to other team members. REPORTS TO: Director, IT
ServicesDIRECT REPORTS: NoneESSENTIAL FUNCTIONS: - Support the
development and implementation of new technologies within large
systems environments by advising on design concepts, implementation
strategies, and deployment timelines - Manage development, testing,
and deployment of software and other computer systems technologies
to ensure compliance with operational requirements for security,
performance, reliability, and scalability - Internal IT Data Center
support and maintenance - Research existing and emerging hardware
and software technologies to determine capabilities and
cost-benefit relationships and develop ongoing computer systems
solutions that meet performance and budgetary requirements - Create
thorough documentation records of design specifications and
deployed systems configurations - Coordinate and execute Azure and
Private Cloud managed services implementations - Provide network
and security assessments, identifying opportunities for system
improvements and efficiencies - Create, document, and escalate
issues and problems according to ticketing standards and SLAs -
Perform remote and onsite scheduled maintenance for ComTec internal
and client-based systems - Adhere to departmental policies for
reporting and managing change requests - Participate in an
emergency on call rotation schedule - Support development and
implementation of Microsoft Azure and Private Cloud infrastructure
- SQL, Hyper-V, and Software Defined Storage performance tuning -
Other duties as requiredRequirements: TECHNICAL SKILLS: - Ability
to design, install, configure, administer, and troubleshoot the
following:- Microsoft Windows Server- Microsoft Windows Active
Directory and Azure Active Directory- Microsoft Storage Spaces
Direct- Azure AD Connect- Azure Site Recovery- Microsoft 365- On
Premise Microsoft Exchange and Hybrid Cloud- Microsoft SQL Server -
Microsoft Remote Desktop Services- Microsoft Hyper-V and VMWare
Clustered Environments- Enterprise Anti-Virus solutions- Enterprise
backup solutions - Veeam, Storage Craft, Datto, Azure -
Knowledgeable of Enterprise Class Storage Solutions, and Software
Defined Storage - Working knowledge of HP, Dell, and SonicWall
hardware - Understanding of 802.1Q VLANS and Traffic
PrioritizationSOFT SKILLS & ABILITIES: - Strong written and verbal
communication skills - Pleasant and professional demeanor in all
client and internal communications - Independent worker and able to
work effectively on daily tasks without direct supervision - Strong
organization skills and ability to operate efficiently throughout
daily tasks - In general, owns issues through resolution although
understands when to escalate a problem to another team member and
whom to escalate to; accepts escalated issues; and mentors when
appropriate - Demonstrates empathy with users and professionalism
at all times - Work well with clients at all levels, from executive
to IT personnel to end user - Operates with client satisfaction in
mind - Energy, enthusiastic and results-orientedEDUCATION,
EXPERIENCE, & KNOWLEDGE: - Bachelor's degree preferred - 10+ years
of relevant IT experience - Preferred Certificationso Microsoft
Azure Administratoro Microsoft Azure Database Administrator
Associateo SonicWall Network Security Professional (SNSP)WORK
ENVIRONMENT/PHYSICAL DEMANDS: - Use of computer and office
equipment - Ability to remain calm in stressful situations -
Performs all administrative functions expected at this
levelADDITIONAL REQUIREMENTS: - Ability to schedule for evening or
weekend work occasionally - Valid driver's license in your state of
residence and reliable personal vehicleCompensation details:
70000-110000 Yearly SalaryPI7f0d3341584b-31181-34043607
Keywords: ComTec Solutions, Irondequoit , IT Systems Engineer, Other , Rochester, New York
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