Senior Project Engagement Specialist

Company: The Computer Merchant, LTD.
Location: Watertown
Posted on: June 4, 2025

Job Description:

JOB TITLE: Senior Project Engagement Specialist

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JOB LOCATION: Watertown, NY (Hybrid 3 days in office)
WAGE RANGE*: $42-45/hr.
JOB NUMBER: NGGJP00016159

Contract to hire Full Time

Required Experience5+ years as a Project Coordinator or member of Project Team with Communication Engagement
Strong written and verbal communications; relationship building and empathic, strong organization skills for projects, able to juggle multiple projects and their deadlines, must be a self-starter.
MS Suite a must, some Land Run, Copilot and Power Bi would be a bonus


JOB DESCRIPTION:

The Senior Project Engagement Specialist is responsible for meeting the outreach and education needs of our clients capital infrastructure projects. Part of the success of a project at National Grid depends on the quality of its relationships and interactions with stakeholders and our neighbors. As part of multiple project teams, the Senior Specialist will be responsible for building relationships and engagement strategies for a multimillion-dollar portfolio of complex construction projects, supporting the on-time and on-budget completion of these projects.

Key Accountabilities
--- Serve as the Subject Matter Expert for stakeholder relations and public engagement for complex construction projects.
--- Develop, manage, and execute strategic project outreach plans, tailored to educate and engage a wide range of audiences.
--- Collaborate with internal and external stakeholders throughout the planning, permitting, construction, restoration and post-construction phases to proactively address, minimize, and resolve project impacts (e.g., traffic impacts, visual disruptions, recreational concerns, etc.).
--- Develop project messaging and collateral, simplifying technical information to ensure it is easily understood across audiences.
--- Organize, execute project-related events, including open houses and public hearings to support the delivery of projects.
--- Establish and maintain long-term professional relationships with internal stakeholders (including Engineering, Legal, Environmental, Project Management, and Corporate Affairs departments, as well as National Grid Leadership) within a specific geographic area.

Qualifications
--- Bachelor's degree preferred in Communications, Political Science, Business, Environmental Science, or other related field or 4+ years of experience
--- Proven experience in public, customer, community, and/or municipal relations.
--- Exceptional writing and editing skills, including the ability to craft documents and marketing materials.
--- Exceptional people skills, relationship building skills, and problem-solving skills.
--- Strong verbal communication skills, with experience in public speaking and handling potentially contentious conversations.
--- Strong proficiency in Microsoft Office products (e.g., Excel, Word, PowerPoint, SharePoint, etc).
--- Excellent project management and time management skills; capable of handling multiple projects with competing deadlines.
--- Ability to thrive in an inclusive, flexible work environment, interacting with a diverse range of stakeholders and the public.

Desired Knowledge and Experience:
--- Problem-Solving: Skilled at working within a team to plan and execute outreach and education initiatives, and effectively respond to stakeholder inquiries.
--- Execution Management: Proficient in managing and measuring the execution of outreach plans with internal stakeholders across disciplines, including Project Management and Corporate Affairs.
--- Communication: Skilled in conveying complex engineering, environmental, construction, and regulatory information in an understandable manner across diverse audiences.
--- Strategic Development: Proven track record of developing strategic, informative, and professional collateral to deliver campaigns.
--- Crisis Communication: Proficient in anticipating, planning, and executing communications in potentially contentious environments, with of the ability to de-escalating situations.
--- Relationship Building: Highly skilled in building and maintaining relationships with a wide range of stakeholders, from executives to the public, fostering trust and collaboration.
o Capable of navigating complex organizational structures to ensure alignment and support for projects.
o Proven ability to create and sustain long-term professional relationships that contribute to the successful execution of projects.
--- Availability & Travel: Willing to attend meetings and presentations as required to support project work, including evenings, weekends and "off-hours ".
--- Travel: Open to travel, including off-hours.
--- Driver's License: Possesses a valid driver's license

Qualifications:
--- Bachelor's degree

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities

* While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

Keywords: The Computer Merchant, LTD., Irondequoit , Senior Project Engagement Specialist, Other , Watertown, New York