Senior Sales Associate/Pawn Broker
Company: Pawn Pro
Location: Syracuse
Posted on: February 17, 2026
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Job Description:
Job Description Job Description Benefits: 401(k) 401(k) matching
Bonus based on performance Competitive salary Flexible schedule
Opportunity for advancement Paid time off Training & development
About Us: Pawn Pro is a locally owned and operated pawn shop with a
strong commitment to providing valuable financial solutions and
excellent customer service to our community. With our reputation
for integrity and fairness, we have been serving our loyal
customers for 13 years. We are currently seeking an experienced
Pawnbroker to join our dedicated team. Job Description: As an
Experienced Pawnbroker at Pawn Pro, you will play a crucial role in
assessing the value of items brought in by customers and
negotiating fair loans or purchases. You will be responsible for
maintaining accurate records and ensuring compliance with all
relevant regulations. We are looking for a highly motivated
individual with a strong work ethic, excellent interpersonal
skills, and a passion for delivering outstanding service. Key
Responsibilities: 1. Customer Service: Greet and assist customers
in a friendly and professional manner. Provide information about
the pawn process, interest rates, and terms. Answer questions and
address concerns to ensure customer satisfaction. 2. Item
Appraisal: Evaluate the value of items brought in for pawn or sale.
Use your expertise and knowledge to determine authenticity and
condition. Negotiate fair loan amounts or purchase prices with
customers. 3. Buyback Processing: Complete all required
documentation accurately and efficiently. Explain loan terms and
conditions clearly to customers. Ensure compliance with all local
and state regulations governing pawn transactions. 4. Security and
Compliance: Stay informed about relevant laws and regulations
regarding pawn transactions. Comply with all legal requirements and
reporting procedures. 5. Team Collaboration: Work collaboratively
with other team members to maintain a positive and productive work
environment. Provide guidance and training to less experienced
staff members as needed. Qualifications: Proven experience as a
Pawnbroker, preferably in a pawn shop or similar environment.
Strong knowledge of assessing the value of a wide range of items,
including jewelry, electronics, firearms, and more. Excellent
negotiation and customer service skills. Familiarity with local and
state pawn regulations and compliance requirements. Detail-oriented
with strong organizational and record-keeping skills. Ability to
work in a fast-paced, customer-focused environment. High level of
integrity and trustworthiness. Ability to read, count, write, and
communicate clearly and effectively Willingness to work a flexible
schedule
Keywords: Pawn Pro, Irondequoit , Senior Sales Associate/Pawn Broker, Retail - All , Syracuse, New York
